Terms and Conditions

Introduction

Welcome to www.rmappf.ae. These terms and conditions outline the rules and regulations for the use of RMA PPF’s website. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use www.rmappf.ae if you do not agree to all of the terms and conditions stated on this page.

1. Definitions

“Website” refers to www.rmappf.ae.
“We”, “Us”, “Our” refers to RMA PPF, the company managing the website.
“User”, “You”, “Your” refers to any visitor or user of the website.
“Service” refers to any product or service provided by RMA PPF, including Paint Protection Film (PPF) applications, detailing, window tints, and any related services.

2. Use of the Website

By accessing the website, you agree:

Not to use the website for any illegal or unauthorized purpose.
Not to disrupt, modify, or interfere with the functioning of the website.
To provide accurate, current, and complete information during any communication or registration process.
To use the website only for its intended purposes.

3. Intellectual Property Rights

Unless otherwise stated, RMA PPF owns the intellectual property rights for all material on this website, including text, images, graphics, and design elements. All intellectual property rights are reserved. You may access this content for personal use, subject to restrictions set out in these terms and conditions.

You must not:

Republish material from www.rmappf.ae without written permission.
Sell, rent, or sub-license material from the website.
Reproduce, duplicate, or copy material for commercial use without authorization.

4. Services and Products

4.1 Service Descriptions

RMA PPF provides services like PPF installation, car detailing, and window tinting. While we strive to ensure that all service descriptions are accurate, we do not warrant that the descriptions are free from errors. The images and descriptions of products and services on the website are for illustrative purposes only.

4.2 Appointments and Bookings

You can schedule appointments for services through the website. Any booking is subject to availability, and we reserve the right to refuse any appointment for any reason. Confirmations will be sent via email or phone once an appointment is secured.

4.3 Payments

Payments for services can be made online through secure payment gateways or upon service completion. We accept multiple forms of payment, including credit cards and bank transfers. All payments must be completed before the service begins unless otherwise agreed.

5. Pricing

Prices for services are subject to change without notice. We reserve the right to modify the pricing of our services based on market conditions and other factors.

6. Refunds and Cancellations

6.1 Refunds

We offer refunds only in exceptional cases where the service delivered does not match the description or agreed terms. To request a refund, please contact our customer service team at sales@rmappf.ae within 7 days of the service date. Refunds are processed based on the specific circumstances of the request.

6.2 Cancellations

Client-Initiated Cancellations: Appointments may be canceled or rescheduled at least 24 hours before the scheduled service time. Failure to notify within this period may result in cancellation fees.
RMA PPF-Initiated Cancellations: We reserve the right to cancel or reschedule services due to unforeseen circumstances. In such cases, we will notify you as soon as possible and offer alternative arrangements.

7. Warranties and Liability

7.1 Limited Warranties

RMA PPF provides warranties on certain services, including PPF, for specific durations as communicated during the service booking. Any warranty is void if the product is tampered with, improperly maintained, or damaged by external factors like accidents, improper washing, or unauthorized repairs.

7.2 Liability

RMA PPF will not be liable for any indirect, consequential, or incidental damages arising from the use of our website or services, including but not limited to loss of vehicle value, loss of time, or financial loss. Our maximum liability shall not exceed the total amount paid for the specific service.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or assume any responsibility for the content, privacy policies, or practices of third-party websites. It is your responsibility to review the terms and conditions of any third-party sites you visit.

9. Privacy Policy

We are committed to protecting your privacy. Our privacy policy outlines how we collect, use, and safeguard your personal information. By using our website, you consent to the collection and use of your information as outlined in the privacy policy, which can be accessed here.

10. Modification of Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after changes are made constitutes your acceptance of the revised terms.

11. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE). Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

12. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Email: sales@rmappf.ae
Address: Showroom No.2 Speedex Center DIP 1, Dubai, United Arab Emirates